Support and contact
Contact
Write to hello@docslice.app for questions, access requests and problems.
Service status
Is the API up? Check the public status page, or call GET /health (see Health).
What to include in a report
A good report gets a fast answer. Please include:
- What you did: the endpoint and the options (
format,mode,schemayes or no). - What happened: the HTTP status and the
detailmessage. - When: the time of the request, with the time zone.
- The
job_id(orbatch_id) if the request was asynchronous. - The file type and its size, and whether it is a scan.
Other resources
- The API playground to try a request from the browser.
- The Privacy Policy for how personal data is handled.
- Error codes and the FAQ.